Shipping, Orders and Returns
We aim to process all orders within 48 hours, subject to availability. Orders received during weekends, will be processed on the next business day. If goods are not available we will advise by email as soon as possible.
ORDERS WITHIN NEW ZEALAND
Target delivery time for orders in New Zealand is 2-5 business days which depends on delivery to urban/rural areas and courier delays. Order processing may be delayed if your item is not in stock and needs to be back-ordered, in which case you will be informed as soon as possible.
Domestic orders are delivered by New Zealand Post Parcel Post Tracked. Delivery to P.O. Boxes is not available. Domestic postage varies by area and is calculated by weight and volume.
NZ Standard and NZ Rural rates
We have two main domestic rates:
- NZ Standard $9.00
- NZ Rural $15.00
Please select the correct shipping rate based on your address. As a small independent online bookstore, we will contact you via email before sending your order if you have selected the incorrect rate to be able to correct this.
International Shipping COMING SOON
We are still in the process of finding the best solution to ship items across the world, watch this space. Please see our FAQs page for more information.
Pricing and transactions
All prices are originally listed in New Zealand Dollars (NZD) and include GST at checkout. Prices are subject to change. All online credit card transactions are secured with SSL encryption and no credit card details are transmitted
We do not accept liability for product damaged in transit. If you have changed your mind about a product, we will exchange it for another product but we cannot provide refunds. To qualify for an exchange, all items must be in their original condition and be returned in the original packaging.